At Online Car Audio, customer service both before and after each sale is very important
to us, below are some of the comments we have received from satisfied customers.
I bough a Pioneer AVH 3300BT and extra leads, just before Christmas.
I would just like to thankyou for the service you provided and the exceptionaly friendly
and curtious way you dealt with my order.
I have already recommended you to a couple of my colleagues, and will definately be using you again,
I ordered this unit last week at a great price of £299.99 Sandra took my order.
It was delivered on time and it's now fitted into my car and it looks and sounds great.
Many thanks for superb service!
Again thank you for all your help with this... as I say, I am in the car trade
and I will be sure to use you again if I have a car in with a missing unit again....
I will also be happy to recommend you to any of our customer who are looking for new audio.sat nav systems.
Thanks for the prompt reply.
Your customer services is excellent, I'm really impressed.
This is just to say thank you very much for all your help. The stereo is now fitted (by me!) and I'm absolutely chuffed with it.
Your service has been great and I will certainly recommend you to others who need new systems.
My very best wishes for your continued success.
Thank you so much, they arrived today without a hitch.
The package arrived, everything is okay. Thank you for the goods!
i got the package yesterday thank you for your service
Thank you for you're help it's much appreciated and a pleasure.
Thank you again, also to your tech.
I just wanted to let you guys know I got the head unit
issue sorted. It was not the head unit that was at fault you'll
be glad to know.
Thanks for the advice you gave previously though, it was
I'm pleased to say the unit has arrived via AlfaSent. Everything in good order and condition.
thankyou for the quick response and for being so helpful
My head unit arrived today. Fantastic service, I will be sure to leave a good review.
All the best
The part arrived today and I am very happy with it.
Thanks for your help
Thank you for your prompt reply.I can see from your e-mail
that everything is on course for a monday delivery.
Once again thank you for the way you have conducted business by ringing me
back and replying quickly to my e-mail,so many online companies dont bother so its nice to find someone that does.
Head unit received and now fitted in new Motorhome.
Brilliant bit of kit, very easy to work and does what it says on the box.
I have just passed your details on to my mate who wants one!
Thanks for recommending it to me.
Dear Sir or Madam
I have been compelled to write this mail to you, to express that without a
shadow-of-a-doubt your company has been the BEST ON-LINE EXPERIENCE in all
my years of buying products on the internet.
Purchasing my JVC KW-DB60AT with bluetooth adaptor KS-BTA100 has been
a joy to behold, as not only were your prices one of the keenest on the
internet, but also your customer service and delivery were exemplary.
I ordered my car stereo
and bluetooth adaptor at 11:42 AM on Tuesday 18/12/12 and received them next day Wednesday 19/12/12 at
approximately 1pm here in Exeter! All of this on free standard delivery a week before Christmas! !!!!
Also, one of your kind members of staff called me to check that I was happy with the courier as she
would do her very best to ensure addressee signature only (no neighbour or safe place drop-off)
with depot pick-up by me, if I wasn't at home. All I can
say is I have NEVER had this happen before as ONLINE-CARAUDIO obviously care
about their customers and reputation and delivery-of-service.
If this mail ever gets posted on your website as a customer review all I can say is 'Do yourself a favour and buy your car audio here as you wont be let down or disappointed because they really do seem to care about providing an excellent level of service'.