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Delivery Guide

Delivery Info

How much does delivery cost?

The delivery charge on small items such as wiring looms, aerial adaptor, iPod interfaces and remote controls is £2.49

The delivery charge on head units, speakers, amplifiers, multimedia, subwoofers and CD changers is £6.99 per item. If you purchase one than more item the cart will combine delivery, for two items the cost will be £7.99, for more than two items the cost will be £11.99. No delivery will exceed £11.99

How long does delivery take?

For in stock items if you order is placed before 2.00pm it will be dispatched same day

For items sent using Initial Citylink you can expect to receive your order the next working day

Smaller items are sent using 1st class recorded delivery and delivery times are subject to Royal Mail although you should expect to receive your item within 2-3 working days

For items that are not in stock there may be a 2 day delay on delivery, if for any reason we expect a longer delay we will inform you

Delivery addresses

Deliveries must be made to the cardholders registered address, the only exception to this is a work address. Under no circumstances will we deliver to a residential address that is different to the cardholders address

Will my delivery require a signature?

All deliveries will require a signature. We will not advise Citylink that parcels can be left with a neighbour unless this is requested at the time of order.

What happens if I am not home at the time of delivery?

If you are not home when Citylink deliver the driver will leave a card, you will then need to contact Citylink to re-arrange delivery. Citylink will only hold the parcel for 5 days, after this time it is returned to us and you will then be responsible for an re-delivery charge.

Recorded delivery items will be held at the local sorting office for two weeks and then returned to us